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Frequently asked questions

WHY DO I NEED A BROKER?

Brokers possess unique knowledge of insurer products and provide comparisons to guide and simplify the process of choosing the right option for your specific needs. Furthermore a broker represents their client's interests during application, renewal, amendment and claims negotiation stages and will moderate insurer feedback.

HOW MUCH DO I PAY FOR THE SERVICES OF A BROKER? 

Clients do not pay for the services of a broker at all.  Brokers are paid by the insurance companies that they have partner agreements with, to recruit and service clients on their behalf.  The fee paid to a broker by an insurance company normally appears on the policy schedule.

DO WE OFFER PET MEDICAL COVER?

Yes!  We can arrange medical cover for your cat or dog. 

WHY IS MY INSURANCE PREMIUM SO HIGH?

When a prospective client's premium is calculated, many factors are taken into account by insurers:

  • location, area, region

  • age, age of driver's license, marital status

  • previous payment and claims behaviour

  • vehicle age, manufacturer, model

  • security measures for property and vehicles

Data is fed to an algorithm that uses statistics and probability to calculate premiums.​  Brokers can suggest various underwriting options to reduce premiums for a client.

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